COVID-19 Resources

This post is a resource for publicly available COVID-19 updates for Colorado family doctors.

The Small Business Administration has posted instructions for applying to a disaster relief forgivable loan. More details here.

  1. Executive Orders and other government directives.
  2. PPE updates
  3. Public health responses
  4. Medicare resources
  5. Telehealth guidelines
  6. Advocacy and practice resources
  7. Life resources
  8. Other state responses
  9. Other demographics
  10. Innovative solutions

Executive Orders and other policy directives:

On March 27, the Coronavirus Aid, Relief and Economic Security (CARES) Act was signed into law. Read the AAFP summary of it here.

Governor Polis issued a statewide Stay at Home order, effective March 26, 2020 (CAFP wrote him a formal letter asking for this policy on Monday). This order also updates the Public Health Order from last week that closed non-essential businesses. See the governor’s presentation on why social distancing is so important here.

Please read the Frequently Asked Questions issued by the state.

Governor Polis declared a state of emergency for Colorado on March 10 in order to more aggressively address the COVID-19 outbreak. The WHO has officially declared it a pandemic on March 12.

The U.S. Department of Labor has posted an FAQ for the Families First Coronavirus Response Act (4/1/20).

The state has posted an updated resource guideline for those facing eviction, foreclosure, or non-payment of utility bills (4/2/20).

PPE Update: 

See an official snapshot of the current state of PPE supplies and the state’s response here (4/2/20).

If you or your organization are experiencing a shortage or outage of personal protective equipment (masks, gloves, gowns, etc) to conduct essential or life saving functions during this crisis, please reach out to your local emergency manager or local public health department. These entities are connected to the state’s emergency operations center through their local/Tribal emergency operations center, and are the best contact for your request. Thank you for your work serving Coloradans during this difficult time.

The state has begun to distribute materials from the Strategic National Stockpile. Details are here.

Public Health:

STRIDE Health Center has opened a drive-thru coronavirus test site in Aurora. (3/23/20)

Colorado Department of Regulatory Agencies posted an overview of Governor Polis’ executive order temporarily banning all elective and non-essential surgeries and procedures, affecting Medical, Dental and Veterinary licensees (3/20/20).

See also this FAQ by Colorado Medicaid about telehealth guidelines (3/23/20).

The University of Washington has posted a helpful list of phone triage and clinic workflows that might be relevant to Family Physicians (3/22/20)

Colorado Department of Public Health and Environment is continuously updating its resource page with new information about COVID-19. They just launched a data dashboard that will be updated daily.

The CDC is posting continuous updates to its own resource page. In particular, the situation summary is updated daily, along with updates to pathology, information for healthcare workers including safety guidelines, and guidance for people under investigation (PUI) (3/8/20) of exposure to the virus. Plus, keep track of their own Health Alert Network updates here.

Medicare Resources:

Telehealth Resources:

Advocacy and Practice Resources:

  • The ABFM has issued a statement (3/30/20):
    • “Our commitment is that no family physician will lose their ABFM certification because of the extraordinary patient care pressures associated with this pandemic. Additionally, if you are unable to participate in certification activities or Family Medicine Certification Longitudinal Assessment (FMCLA) in 2020 because of the demands of this pandemic, it will not jeopardize your certificate or your ability to continue your certification. We do not want ABFM requirements to play any role in the decisions you need to make to provide the best personal and public health response to this pandemic. Residents need not be worried about future consequences for their board certification in this regard. We will work with you.”
  • The Colorado Physician Health Program has created a COVID-19 Care Line for any Colorado physician or physician assistant. The number is 720-810-9131 and more details are here. (3/30/20)
  • OraLabs is making a new tranche of hand sanitizer available to frontline health care staff. (3/30/20)
  • Clinic staff may fill out this critical personnel form, issued by the state, to ensure they can continue to work. (3/29/30
  • AAFP has a Rapid Response Member Forum dedicated to COVID-19 (requires login).
  • The Council of Medical Specialist Societies has written a statement urging the importance of continued social distancing measures. (3/27/20)
  • AAFP President Gary LeRoy, MD, wrote a detailed letter giving a snapshot of the national response to COVID-19. (3/26/20)
  • The AAFP wrote a letter to CMS Administrator Seema Verma requesting that CMS begin paying for telephone-only visits.  For reference, I have attached a list of all telehealth, telemedicine, virtual visit and phone visit codes and G-codes. (3/26/20)
  • The AAFP also wrote a letter to HHS Secretary Alex Azar and CMS Administrator Seema Verma requesting that they activate the Periodic Interim Payment (PIP) program and thus allow physicians to request advanced payments for services.  This request is designed to assist practices in enhancing short-term cashflow. (3/26/20)
  • AAFP are hosting weekly town halls each Wednesday at 7 pm CDT. Details here. (3/24/20)
  • The AAFP joined the AMA, ACP, ACS and MGMA in sending a letter to House and Senate leadership calling for increase support to physicians (3/20/20).
  • AAFP Board meetings and travel have been canceled at least until May 31.
  • AAFP have updated their Speak Out to urge Congress to take decisive action to make PPE more available to health responders. Their Speak Out tool is available for all family physicians to use (3/20/20).
  • ACOG has posted a set of guidelines and a diagnosis algorithm to assist physicians in treating pregnant women suspected of COVID-19 (3/20/20).
  • AAFP sent a letter to Vice President Mike Pence, laying out the results of a survey to all 134,600 members about their experiences with COVID-19. 10% of those members have reported COVID-19 in their practice (3/17/20).
  • AAFP have added a Speak Out (3/13/20) urging Congress to improve the flow and quality of information to America’s frontline physicians and coordinate with them.
  • AAFP have also called on health insurers and Congress (3/17/20) to provide better coverage of telehealth, virtual check-ins, and E-visits.

Life Assistance:

  • Congress recently passed $8.3B in COVID-19 relief funding with a focus on undergirding public health response, expanding telehealth capacity under Medicare, and providing very low interest loans to small businesses.
    • Section 4216 is a Limitation on liability for volunteer health care professionals – it protects volunteer health care professionals practicing within the scope of their license, registration or certification, from liability under Federal or state law for any harm caused while providing health care services during the COVID-19 Public Health Emergency
  • Families First Coronavirus Response Act (HR 6201) provides paid family leave and health plan coverage for COVID-related testing (including Medicare, Medicaid, CHP, Tricare).
    • Here are the specific bill provisions that govern Emergency FMLA expansion, and the Emergency Paid Sick Leave Act.
    • The provisions would also require that group health plans and health insurance issuers of group to cover FDA approved COVID-19 diagnostic testing products.
    • Cost covered include the items and services furnished during a provider visit (office, telehealth, urgent care and emergency room) to the extent those items and services relate to the furnishing or administration of the testing product or the evaluation of the individual’s need for the testing product.
    • The mandated coverage must be provided without “any cost sharing (including deductibles, copayments and coinsurance) requirements or prior authorization or other medical management requirements.”
    • The requirement to cover COVID-19 testing costs starts from the date of enactment until the Secretary of HHS determines that the public health emergency has expired.
  • Private and government lenders are also stepping up to provide business assistance. Small Business Administration resources can be found here.
  • Headspace, a meditation app that can assist with mental health through breathing exercises, is offering its app for free to all healthcare providers. Use your National Provider Identifier (NPI) at this link.
  • Be on the lookout for fraudulent COVID-19 scams targeting doctors.

Other State Responses: 

Other states are making advocacy messages, consolidating treatment ideas, and other forms of adaptation that may be of interest to Family Physicians in Colorado. We are posting a few of them below:

We will continue to catalogue CDPHE updates, CDC guidelines, and other news and research as it comes on this page as a centralized resource, and we will be posting regularly to our social media channels (Twitter and Facebook) with updates as well.

Other Demographics

Undocumented Communities:

  • United We Dream has health care information for undocumented communities here.
  • COVID-19 Resources for Undocumented Communities has national and state-specific resources for undocumented communities, in English and Spanish (tabs are at the top).
  • Front Range Mutual Aid is collecting information about those individuals who can give help, and those individuals who need help – and then connecting people between the groups. This is a grassroots effort to provide direct support, with resources in both English and Spanish, and is inclusive, but not only specific to,  individuals and communities without papers.
  • Here is a Health Care Resource Guide that Center for Health Progress put together in both Spanish and English to support people, particularly immigrants without documentation, to find health care in this moment. The list is evolving and they will continue to update it. If you are from a clinic with other information for them to include or change, please email Dana Kennedy at dana.kennedy@centerforhealthprogress.org.

LGBTQ Communities:

  • Transgender Legal Defense & Education Fund has created a resource page of Know Your Rights materials for transgender and non-binary people and also has information about court proceedings for name-change processes.

Innovative Solutions

We are polling our members to see if any practices are coming up with innovative solutions to treat their patients while supplies and testing kits remain critically unavailable. There are reports that some practices are reusing disposable gear to conserve scarce supplies, so these solutions are important to share with each other. In order to In the interest of sparking addition discussion and brainstorming, those solutions will appear below.

  • Nearly daily emails to patients giving clear information and instructions together with mental health tips and updates on changes in the practice to cut down on phone calls.
  • Achieving a calm tone of taking it seriously but not panicking is important.
  • Virtual visit / Telehealth screenings, with templates and question trees to establish need
  • Creating an outside screening tent so that only patients with severe symptoms come inside
  • Other forms of non-office triage — parking lot follow up visits, exterior respiratory tent, etc.
  • Decreasing barriers to care by expanding access to telephone screenings
  • Building homemade face masks
  • Propping the main office doors open so they aren’t touched
  • Removing Co-pays so patients don’t get close to clinic staff
  • Using 1 mask all day, and sending used masks for re-processing
  • Outreach to neighborhood social media groups about telehealth guidelines through Facebook, NextDoor, and others.
  • Splitting into teams to limit the total number of staff potentially exposed to the virus
  • Filling medications in-office to prevent a crowd gathering at the pharmacy

We will be updating this page continuously as more information comes in. Please stay safe.

2 Comments


  1. Can you do telehealth from anywhere? Like can the physician do telehealth from a home office? Thanks.

    Reply

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